• %ProgramFiles%\ BonziBUDDY
• %UserProfile%\Start Menu\Programs\BonziBUDDY
  
  Note:
• %UserProfile% is a variable that refers to the current user's profile folder. By default, this is C:\Documents and Settings\[CURRENT USER] (Windows NT/2000/XP).
• %ProgramFiles% is a variable that refers to the program files folder. By default, this is C:\Program Files.
  
  

• %System%\BonziTapFilters.dll
• %System%\IEHelperMiddleMan.dll
• %UserProfile%\Desktop\BonziBUDDY.lnk
• %UserProfile%\Desktop\Speed Up My Computer.url
• %UserProfile%\Start Menu\Programs\Startup\BonziBUDDY.lnk
• %Windir%\msagent\chars\Bonzi.acs
  
  Note:
• %System% is a variable that refers to the System folder. By default this is C:\Windows\System (Windows 95/98/Me), C:\Winnt\System32 (Windows NT/2000), or C:\Windows\System32 (Windows XP).
• %Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows (Windows 95/98/Me/XP) or C:\Winnt (Windows NT/2000).
  
  

Removal instructions from Symantec Security Response Team

The following instructions pertain to all Symantec antivirus products that support security risk detection.

• Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.
  
  
• Ignore or Skip: This option tells the scanner to ignore the risk for this scan only. It will be detected again the next time that you run a scan.
  
  
• Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the risk for this scan only, and thus, the risk will be detected again the next time that you run a scan.
  
  To actually delete the security risk:
  • Click its file name (under the Filename column).
  • In the Item Information box that displays, write down the full path and file name.
  • Then use Windows Explorer to locate and delete the file.
    
    If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer. Restart the computer in Normal mode.
    
    
• Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
  • If you see a message, "Delete Failed" (or similar message), manually delete the file.
  • Click the file name of the risk that is under the Filename column.
  • In the Item Information box that displays, write down the full path and file name.
  • Then use Windows Explorer to locate and delete the file.
    
    If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer. Restart the computer in Normal mode.
    

• If the pane that opens looks similar to the following picture, click the word Customize and proceed to step h:
  
  
  
  
  
• If the pane that opens has the words "Search Companion" at the top, and the center looks similar to the following picture, click the Change preferences link and proceed with step d.
  
  
  
  
  

• If you were using (or want to continue using) the "Classic Internet Search" panel, stop here (or proceed with the next section).
• If you want to go back to the "Search Companion" search (it usually has an animated character at the button), proceed with step n.